Auto-Owners Contact Information

Administrative Offices

6101 Anacapri Blvd.
Lansing, MI 48917
Phone: (517) 323-1200
Fax: (517) 323-8796

Customer Claims:

Contact Information
Phone: (517) 323-1200
Fax: (517) 323-8796
Hours: 8:00am - 4:30pm EDT, Mon-Fri

Emergency After Hours Claims
1-888-ClaimAO (1-888-252-4626)
Hours: 4:30pm to 8:00am EDT, Mon-Fri, 24 hours a day Saturday, Sunday and all holidays.

Road Trouble Service (RTS) Claims
Phone: 1-888-TOW-AOIC (1-888-869-2642)
Hours: 24 hours a day, 7 days a week