21st Century Insurance
Delaware based 21st Insurance is one of the leading car insurance companies in United States. Widely known for its excellent customer service, this car insurance company offers its unique products in states of Florida, Arizona, California, Pennsylvania, Wisconsin, Illinois, Minnesota, Nevada, New Jersey, Ohio, Oregon, Indiana, Texas, Missouri, Georgia, Colorado, and Washington. With a customer base of 1.5 million, the company has been recognized by J.D. Power and Associates with Outstanding Customer Service Experience award. Apart from car insurance, 21st Century also offers other forms of insurance, for which it has tie-ups with other insurance companies.
The company was founded in 1958 by Louis W. Foster as a car insurance company, which at that time was known as 20th Century Insurance. With change of millennium, the name of the company was changed to 21st Century Insurance. American International Group, Inc. (AIG) acquired the company in 2005, which was resold to Farmers Insurance Group in April 2009 and continues to operate under the new ownership.
Customer Centric Car Insurance Solutions
Excellent customer service is of course the USP of the company. Premium for each of the insurance product of 21st Century varies with the state. In order to provide excellent customer service, a workforce of 1,500 insurance agents is active 18 states the company operates in. These agents help the customers of the company to buy right insurance product for their cars. The 21st Century Insurance company's 24 hour customer service effectively enables its customers to locate the nearest agent.
However, online resource center of the company is the best way to know about the company's products. When a customer buys or renews a policy online, because of absence of intermediate agent or broker involved, this translates into savings for the client. Round the clock customer support through telephone or through online chat enables the customer to buy the right insurance product online making significant savings on the way.
The best customer centric feature of all its insurance products (in particular that of car insurance) is the ability to file insurance claims online. All the claims related filing and settlement procedures are explained lucidly, which makes the most important aspect of any insurance product a hassle free procedure. Of course if you are not very well versed with internet, there is always a 24-hour customer support. For more information on company and its products, visit 21st.com.
